we were a group of hospitality workers who came here for a nice dinner on a night out. we regretted it immensely.
firstly, we made three orders of fish and chips and as stated on the menu chose our fish from the "daily fish" board. however, when we received the bill it was obvious the waitress did not take the order correctly and we instead were given "fish of the day with chips" which in fact is $8 more expensive. additionally, our friend also ordered calamari ($29) as a main meal and only received 5 pieces (approx).
when explaining the issue to our waitress, she became defensive of her mistake and placed all of the blame on us. she then told her manager, and returned to our table stating the mistake had been "amended". we assumed this meant the prices of our meals had been changed to what we ordered - $29 vs. $37.
however, whilst we were paying we found that we had been over charged. upon inspection, we found that the manager had only "amended" one of the meals to the original price, leaving us to pay full price for the two remaining meals that were incorrectly served to us.
overall, it was a terrible experience. we are a young group (19yrs and 20yrs old) but it still wasn't fair to treat us the way they did and put all the blame on us. any other restaurant would have apologised and rectified all the mistakes.
our food was overpriced for the portion and poor quality that we received. if i could rate less than one star i would.