a group of seven recently visited nishiki in freeman's bay on a busy saturday night. i have been many times before so this review is based this experience but with previous visits also in mind.
nishiki in one sentence: amazing food at a good price with lively atmosphere but with super slow service.
the best way to eat robatayaki is to order many dishes to share. i had the pleasure of being designated to order for everyone. we ate 1 to 3 dishes each of edamame, chicken teriyaki, takoyaki, gyoza, miso dengaku, vegetable tempura, cheese fry, gobo salad, beef carpaccio, tori wasabi mayo, bei-naso miso cheese. we had 1 vegetarian and 1 non-fish eater and there was no problem accommodating them. the star dishes were the beef carpaccio, tori wasabi mayo and the bei-naso miso cheese. the miso dengaku was also very good.
we also ordered chicken karaage but before it arrived, the staff began to clear our table and told us the kitchen was closed. i think it's important for the kitchen not to close until all orders are complete. we arrived just after 8.30pm and were there until the kitchen closed. they are always busy so booking is a must.
we can't do anything about the super slow service, but we can byo which will make the long waiting times bearable.
the service has always been and will probably always be terrible. i've waited 2 hours for a beer to arrive, which i think is unacceptable. drinks are often take before the food arrives and sometimes arrives after you have finished eating. it seems that only 1 or 2 staff is allowed to take drinks orders so your drinks order gets lost with drinks orders for the whole restaurant. one way nishiki could rectify this situation is to have 1 waiter per table who oversees both drinks and food.
we paid $33 each which covered food. drinks were byo.