national beer hall. went to national with a girlfriend on friday night. gorgeous room, open and airy, eye candy everywhere. beer list was extensive and tasty, wine list is canadian and the gamay was delicious. menu is fun, we tried quite a few dishes and were delighted with the quality of the food, the lobster poutine was amazing.
i enjoy the wait list concept. yes, you have to get there earlier than you would probably go and you get nervous that your not going to get in. wait lists benefit the business, every seat is full all the time. you don't have jenny and her 30 friends booking 30 of your seats and showing up with 8 girls. business's have one chance every night to make their revenue, a wait list makes that happen. taking phone numbers is more work for the business, committed wait listers will stand in a line up, if only there was booze while you wait!
my girlfriend went back for brunch on saturday morning for a caesar cure and the place was packed again! yes, they are busy but don't assume they don't care about the details that need fixing. 10,000 people shouldn't have to read about a complaint before you give the opportunity to a manager to fix it, just saying.
we love it and plan to have a beer here every friday we can!