mugs is not mugs 'n jugs. the new mugs should have its own urbanspoon listing.. we used to eat at mugs 'n jugs when it was on 66th street n., one or two times per week. for ten years! one day, we showed up for lunch and the place was gone, without so much as a note in the door. we had eaten there a couple days prior, and no mention was made of a closing. we were on their mailing list and did not receive any mention of a move.
by accident, we found mugs a couple weeks later. the first time we went, the place was packed. same menu as mugs 'n jugs in a nicer facility on ulmerton. we waited over 20 minutes for a beer and cocktail. another 25 minutes later, the food arrived. the southwest chicken wrap (which i have ordered, literally, at least 100 times) now contained half the chicken it did before. my husband ordered the brisket as he usually does. his portion, too, was cut from what it used to be. i guess they are paying for the new digs out of their grocery funds. the party of 8 sitting next to us waited over an hour for their food.
ok, we had been regulars and being new location, we gave them a pass. second time, the hockey game was on, which was fine, but it was on full blast on dozens of tv's which are mounted right over the booths. the commercials came on twice as loud--it was painful. food was equally diminished in quantity, but still tasted good.
our last time at mugs, sadly, was this past weekend. we just stopped in for drinks and an app. given the late hour, there was nothing else close. we sat in the bar side, this time. the tables are numbered in such a way that the servers on three occasions brought us food we had not ordered. we watched them walk around asking "did you order this". the food had to be cold by the time it arrived... our shrimp looked like they were served previously and returned by another customer. soggy--nasty. we returned them. our drinks were not better. a cosmo that was so so, a lemon drop that was nothing but lemon juice, a long island tea that was brown kool-aid. the long island tea was returned for a double shot of crown, which came back looking like a single. $40 plus tip. if they stay in business another three or four months, we will assume they fixed their problems and may go back. not for a while, though.