poopr service and horrible manager. first off, i would like to say that their food is great. tonight, my fiancee and i went to there, and as expected they were on a wait, so we chose to sit at the bar and wait for our table. while wating at the bar, my fiancee and i ordered our drinks. our bartender, later to find out was management, took our order then disappeared for nearly 20 minutes to come back to the bar reeking of cigarettes to finally make our drinks. it only took 20+ minutes to get our drinks. when my fiancee asked him why we waited so long for our drinks and that he did not before we ordered, and now after we were waiting to receive our drinks, he reeks of cigarettes, his response was, "my name is jay and i'm the assistant general manager and bar manager and this is how marcellos runs". we were so angry that we were about to leave until an itialan/sicilian gentlemen named georgio?(spelling)walked up and began talking to us. after we told him what had happened, he immediately had our drinks refunded and then somehow had us a table within 10 minutes. on a good note, service and food was great. only posting this review in hopes that the owner gene(whom we have not had the pleasure of meeting yet) reads this and understands that you now have lost 2 customers that were so appalled at the service we received from your "assistant general manager/bar manager", that we will not be going back anytime soon, we have never been treated like that anytime ever dining there before. it's saddening that a "assistant manager/bar manager" would treat a customer like that, especially with competition like ruffino's and pamplona's(in which we have never been treated as bad while dining there!). our overall rating of our dining experince last night is, food was 8.5 out of 10, server was 8 out of 10, bar experience was 2 out of 10.