i have ordered over 50 times from this place and i get some customisation done everytime. usually whosoever picks up the phone says no at first and then when i say i get this done everytime they speak to someone and then say yes. today things turned out differently, the guy who answered was hell bent on not helping, after 5 minutes of me trying to reason with him i asked him to wait for a bit as i was speaking to another guy who usually helps, this guys says we cant hold the order, the order is from zomato and not from you. so since i am not even considered a customer why even bother ordering. horrible way to treat customers, they just dont care since the order is from an app. never ordering from here again.