not happy after only 1 visit. i had heard that it was expensive, but saying that, i thought maybe the price is worth it. i expected a flavorful, tasteful and unique experience. i got a so-so burger, soggy cold fries and ok milkshake for $17. normally if you are a good consumer you write into the owners or manager and hopefully they contact you with a response, any type of response is acknowledging your effort to reach out and provide them the review that is constructive. i wrote 2 times and received no response. i can only say was under impressed with their food, disappointed in their customer service and i would not recommend them to any of my co-workers or acquaintances, i actually made sure my office knew the experience i had and i have hopefully deterred anyone i know from visiting this so-so burger place. in the long run, they may make some money by with name recognition (which with the name of spike mendelsohn i expected more), but i can't imagine anyone would repeatedly pay so much for mediocre burger, fries and shake.