disappointed. i saw this place and thought that it would be a great place to try. i love burgers...who doesn't. it was about 7:00pm on a thursday when i went in. it wasn't crowded, but it was steady. the owner and his assistant were working at a feverish pace. i think they were the only two there. the owner told the girl ahead of me they had been opened for four days. he told the next guy they had been opened for five days... hmmm...
so, i decided to order the bacon burger. with everything. well, needless to say, everything wasn't on the burger.
while i was waiting, (and it was a very long wait) there were two men that walked in. you could clearly tell no one wanted to wait on these men. the owner asked his assistant at least twice if he had helped the customers. after the assistant said, "no", the owner did everything he could to delay taking thier order. then rather than just taking their order, the ower went to have a conversation with a couple that was eating. he bent over backwards for them. it took almost 5-10 minutes for the two men to have their order to be taken. another guy walked in behind the two men and the owner was about to help him but he realized he was stuck for serving the two men first. it was obvious that he didn't want to wait on the two, but who knows why? when the next guy ordered his burger got a free drink....i didn't get a free drink!
so i finally got my burger and the bacon would have been great, except it wasn't cooked all the way. chewy, raw, fatty bacon, blah. the angus beef patty would've been great as well, except it wasn't seasoned. it was charred/burned on the outside and a little too rare on the inside. (they were really rushing) i asked for some mayo for my burger and i got a big glob of mayo that overwhelmed the burger and disintegrated the bun. there was this glob of potato salad or something that was placed next to the burger along with a slice of pickle skin in the box....which i didn't understand. i asked for mushrooms and grilled onions which never made it on the burger.
overall, i was disappointed. my service wasn't necessarily good or bad, but the service wasn't equal either which bothered me for a brand new buisness. i would think you would bend over backwards for all your customers. the food lacked luster, but maybe in time, it will live to up to it's potential. they've got the right idea, they just have to refine their business.
would i rush to go back? not anytime soon. maybe when the dust settles of this place being so new. maybe when the owner changes his attitude.