we have been there today with my family after long thinking where to dine this weekend, i contacted the restaurant manager and he confirmed that they have sea food, japanese section, arabic and indian (am sure am not making this up!) so i trusted the brand (sheraton) and the amazing photos of dishes and food they have here on dubizzle and decided to give them a try, there was no live cooking station, no beef, no chicken and for damn sure nothing of what those pictures are showing here on dubizzle ! i was really surprised so decided to try what they already got to offer, they had a cheese station, breads (decent), choices of saladas and vine leaves (tasted great) but unfortunately their salads were pathetic to say the least and looked unappetizing ! i tried their coleslaw and it tasted absolutely awful, not sure why you need to reinvent a simple all-time favorite coleslaw, in my book this is just stupidity and pure nonsense, their coleslaw tasted fishy and that was disgusting to say the least ! so out of their geographically scattered small salad selections, i only liked their vine leaves (tasted absolutely lovely) and nothing else ! i have been to sofitel and while it wasn't all that good with main dishes in one of my reviews their salads selection was enormous, colorful and delicious !...
moving on to the main dishes (where all the charm is supposed to happen !), i wasn't really thrilled by the choices they had to offer, and i had some flash backs of the appetizers i've seen here in photos, they were offering only cheese fatayer, and if you are coming from a middle eastern background you should know that this is the least common choice of fatayer and not so tasty, even the kid wont have it !, but of course many can disagree just to disagree ! there were no meat pastries, no kebbah and no seafood (none!), am not really found of seafood, but speaking to that person the other day on phone promising there will be at least multicultural choices of food and wishing to try the lobster made me really encouraged, then shortly... discouraged and let down !
other main dishes choices were, cheese spinach casserole which tasted ok, noodles, tasted fine, meat cubes which tasted fine but i couldn't complete it simply because it was fatty, their chicken tasted nothing like chicken and after continuous disappointments by their meats i decided to pass on the fish and just move on !
they had sweet potato which i really had a lot of these due to the lack of selections they didn't have ! steamed white rice (go figure!) two veggies main dishes (probably to cut down the cost) and khaliji authentic kabsa (yellow saffron rice with small meat cubes) the last dish can be bought for 20 aed from al tazaa so again not sure what it was doing in sheraton !...
moving on to their sweets, they had small cakes, and the huge bummer for my sister (and to me honestly) they had no umm-ali (and authentic egyptian sweet found literally everywhere) ! blueberry cakes tasted amazing, peccan cakes came as a life savor and brownies which tasted like, well, something else not sure what to name it !
in conclusion, the place brought back memories when i used to go there as a kid, and we really liked the atmosphere, they had a kids play area which is something nice, but you would expect something with the name on it to have a decent selection of food, and a manager that won't lie ! i was even surprised by the amount of huge bags of spices (cinnamon sticks, black pepper etc...) where you would usually find in a traditional market not in the sheraton, not sure if it was for decoration or for human consumption, but i was really pissed they put these between the food and forgot about the food itself !