el paso taco grill


randy
1
2 yıl önce
farmingdale
so i ordered a chicken salad today and had the most terrible experience with a restaurant i have ever had. i never write reviews for restaurants either because 90% of the time it doesnt warrant a review. but here i am. my salad came without the dressing and the lime and this wasnt the first time my order is missing something so i decided to call and let them know that they are messing up orders. i didnt ask for anything not for another order, refund, something else, nothing... i just wanted to let a manager know that my orders have been getting messed up. the manager on the phone was extremely disrespectful and simply did not care at all, he wanted me to come back to the store so he could show the kitchen the error, but after a long day of work i didnt want to go back i was simply going to eat it as is and let a manager know about it, but he kept going and wouldnt let me speak and went on to say “what do you want me to do about it” and hung up the phone on me. so i decided to go and return the salad because of the disrespect. when i got there i explained i wanted my money back and i let the customers there know they should double check their food. and im glad i did because a lady checked her food and realized that it was poorly made and aed for them to make it again. the manager heard this and came running to the counter to accuse me of yelling when i never did no such thing and then proceeded to call the cops on me... on top of everything he didnt want to give me all my money back and when i told him what i paid for it he tried to accuse the lady at the register for overcharging when they have always charged that.... can you believe that? because i complained about an order and wanted my money back because the manager was disrespectful, he called the cops on me.... as i was leaving the cops arrived and i actually pulled back in to my parking spot to explain to the cops what happened. the cops appreciated that i came back to talk to them, and after talking to the witnesses they realized that i never yelled, not even cursed at anybody and i approached the situation correctly but it was the manager who was extremely disrespectful and unprofessional. his attitude said “i dont care people complain all the time and we simply do not care” i said i am not coming back here ever again and he said “we dont want you eating here so i dont care” that is the service you will get when eating here....
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scheinhausg
5
9 yıl önce
farmingdale
cubana sandwich. marinated grilled pork and ham with refried beans, lettuce, tomato, onion, avocado, fresh jalapeños, cotija cheese, and mayo on a mexican roll.
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brian
5
11 yıl önce
farmingdale
best tacos is an understatement. try the pork tacos and you will be back over and over.
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john
5
12 yıl önce
farmingdale
and they have pepsi imported from mexico!!!!


-----09 jul, 2011-----

when others said they had the best tacos on long island i was skeptical. then i ate there. amazing! just lie tia corys in daytona beach!!!
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