christmas dinner, very short staffed. we chose to go here for dinner on christmas day as it was one of the few restaurants advertised as open for christmas dinner. we waited for such a long time, approximately 30 minutes before we were even talked to about reservations. no one was at a "hostess" area. it was very confusing all around and extremely disorganized. one person talked to the people in line who arrived after us and behind us in line and told them they would have to wait a little bit. one other person finally talked to us and told us that it would be a "very long time" before we could be seated but said we could sit at the bar and eat there, which we chose to do instead.
there was only one bartender at the bar. you would think that knowing they might be busy they would have more than one person on duty. she was extremely busy, waiting on the people sitting at the bar and getting drinks for those who were lucky enough to get seated in the dining area. what a mess!
it took another 20 minutes for us to get menus and finally order. or order got messed up as we ordered two of of the same item however, after another 30 minutes when our food finally arrived, only one order arrived. i don't blame the bartender. i blame management for not having enough wait staff. had to order again for one more dinner. i asked that the saag aloo be mild, however, it came so spicy, it was difficult to eat for me.
i also ordered another glass of wine, and again, due to the shortage of staff (bartending), it took quite a while before i got the second glass, as she was trying to get drink orders for those seated.
i could not finish my dinner because of the spiciness of the food. i do not blame the bartender, as i did ask for the dinner to be mild, but the chefs got it wrong and it's like as if they didn't even pay attention as they were too busy to look. also, the amount of rice given with the dinner was hardly enough to feed one person. scrimping, as i see it.
we chose to order dessert and i have to admit, that was probably the best part of dinner. i ordered the mango cheesecake and it was delicious.
my comment to management is, if you are going to be open for holidays, knowing not many restaurants are, have a hostess to checks people in, have adequate wait staff, and be more organized.
i would definitely not recommend this restaurant for holidays as even if you had reservations, you had to wait too long to get seated. i will not be coming back any time, holiday or not, to eat here again.