when i purchase a cake, it is obvious for a special occasion. and writings on top of the cake describes the occasion and plus it holds important value for the person whose anniversary, birthday it is.
i and the person for whom this cake was meant for are not happy because of the way they write on top of the cake. it is very unprofessional, the person in-charge must undergo training or atleast see some tutorial on "how to write on a cake?".
the comment which i got from the salesperson was that the bakers are not available in the evening, hence that's the reason for it not being good. this totally unprofessional, will i have a dream prior that night, whether the baker are available or not!? i expect it to be clean and neat.
i have been a regular and loyal customer to crave. no comments on the taste of the cake, it's delicious. but for the past few occasions they are not reaching the expectation of their customer.
i hope they rectify this issue as soon as possible!