update (june, 2017): a second positive experience, especially because of the excellent service and the quality entrees, including the tuscan grilled chicken (moist and tender wood-grilled chicken, and nicely seasoned with herbs and olive oil) and the rigatoni (italian sausage, red bell peppers, with caprino cheese), both of which were outstanding.
we were pleasantly surprised by our most recent experience at carrabba's. nice, comfortable space, plenty of parking, and friendly and knowledgeable service. fresh, sliced and warm bread was quickly served to our table, with olive oil and herbs, which never disappoints.
to begin our meal, i ordered a refreshing arnold palmer and a cup of minestrone soup (many restaurants serve minestrone soup consisting primarily of stock and salt, but this soup was composed of a fresh and hearty blend of beans, onions, celery, tomatoes and carrots); my wife's salad was fresh. the entrees were nicely plated, perfectly prepared, and extremely filling: i ordered the chicken parmesan (italian breadcrumbs with pomodoro and melted mozzarella), with garlic mashed potatoes, and my wife ordered the pollo rosa maria (chicken breast stuffed with prosciutto and fontina, with a mushroom basil butter sauce), with grilled asparagus. our only complaint - the fried mozzarella (an appetizer) was undercooked.
we stopped visiting years ago due to multiple negative experiences, but after this most recent dinner, carrabba's is back on our list!