caffé torino

good food and terrible service. the waitress at caffe torrino in oro valley was cold and unattentive. this seems to be the norm there as i have eaten there a few times now. i don't think we will frequent this restaurant until the service improves. and it is not kid friendly!!!

terrible!!!!!!. mother's day disaster! we had a reservation and expected maybe a short wait due to the holiday. the staff was so disorganized and didn't care about whether you had a reservation or not. no customer service! no apology! after a half hour wait and no clue as to how much longer we would have to wait, we left. will we go back? probably not.

wonderful neighborhood restaurant. always a wonderful greeting by owner daniella shouse, great food and ambience! one of my favorite go-to places where the food is consistently flavorful! highly recommend!

grossly understaffed, excessively long wait times.

overpriced. the food was good but overpriced. $18 for spaghetti and meatballs seems a little much to me.

it is probably unfair to criticize the food online but our server was nowhere to be seen! i have been here before-several times, but this visit was so disappointing-i won't be coming back! first off the baked brie appetizer-supposed to be hot...not! it was barely warm. then the risotto w shrimp & scallops--not very good for a pricey dish-the rice lumpy and bland and the melanzane alla parmigiana turned out to be a barely warm square, dry "lump" of tasteless. no sauce at all. we were so disappointed. our server never came to check on use & even getting a water refill was asking too much. my companion finally got up to go look for someone! again the server never came to our table to check on anything. the busboy who finally filled out water went to find him for us. i don't know why we took the barely eaten food containers, (something a good server would ask about btw) -it promptly went into the garbage! i"m surprised my companion left any tip!.

great food either great service! i went there with my family and we had a wonderful meal! thanks cafe torino! we can't wait to go back. be sure to look at their wine list!

how excellent food turns horrible (a failed italian love affair). we have probably all had it at one time or another: a restaurant we have been told the high praises of and would like to enjoy a meal at. how once we are there, we are handed the linen napkin on a beautifully appointed table in a nice setting with plenty of light. how the menu isn’t complicated and the choices are well described... until the server takes over and things start to go downhill!
i was today at caffe torino on 10325 north la cañada drive in oro valley for lunch with four of my co-workers. we go out to eat to escape the stress of the office and hope to get something good in return for our choice to support a local business. there is no denying that the cook at caffe torino knows his stuff! whether eggplant parmiggiana or tilapia with lemon butter and capers, the food is good... until the server takes over and things start to go downhill!
the quality of the service was poor and the manners of your on-site manager were dreadful. the simple facts are:
1. i asked for a glass of cold water without ice: i received plain tap water at room temperature.
2. the two of us that ordered the main meal plate, which comes with complementary warm bread, never received it.
3. the usual complementary offer of a little bit of parmesan over the meal never materialized.
4. between the plates arriving at the table and the check arriving at the table the server never came back to the table to ask if anything was needed.
5. when i commented to the manager that the service at the table was poor, she became argumentative.
6. when i told her that i would not leave a tip, which as a customer i believe is my privilege, i was told: it doesn't matter. you never tip anyway!
any customer should expect a minimum of good service at the table. additionally, the manager should be polite enough to listen to comments about the service, as they are intended as feedback to help better the experience at the restaurant. finally to be confronted not only with a hostile attitude but to be told by said manager that she is keeping tabs on how i exercise my privilege as a customer to tip or withhold tiping is downright unacceptable. this is an example on how excellent food can turn bitter in one’s mouth and feel horrible.
this restaurant deserves a wide berth. i am sorry for the cooks who labor so hard to have their work undone by such horrible service.

excellent fresh food. this is a great little place for any meal of the day. it is fun and friendly. i love that if you need something, you can ask anyone and they will make sure you get it. it is like being part of the family there.
the food is excellent and very fresh, especially the mozarella in the ensalata caprese. i have eaten pretty much every non-seafood dish at this restaurant and loved it. it is a good place to take out of town guests or meet folks for business lunches. very welcoming.

we eat there about once a month. the staff, service and atmosphere are superb. especially for oro valley. food is awesome. people who like seafood will love the scallops. have them spiced up with some tabasco and hot red paste. we love the wine selection. they are close to our house as well. if you live a ways from here just know its worth the drive. ask to have them make their banana's foster for desert.

went to torino's for a friends birthday. we brought in our own cake for desert. there were 9 people. the bill came $350 and they had the nerve to charge us $18 to use their plates for the cake. good way to piss off 9 customers and all the people they will tell.

rawsotto. after last night's fiasco, i can no longer recommend caffe torino. two of our party of four ordered scallops risotto, and after waiting an hour it was served half-done. not smooth and creamy, but crunchy and with a raw note.

raw risotto. ugh. there is simply no excuse.

our server apologized, and the kitchen re-plated with linguine, yet there was no consideration given on our check. we'll go elsewhere until they fix whatever has gone wrong in the kitchen.

great service and food. my wife and i went to caffe torino on a wednesday evening. restaurant was 80% full at 630pm. we were quickly seated and provided water and a bread basket. my wife had a caesar salad while i opted for spinach. entrees were fresh water sea bass and i had ossobuco. the service was top notch. attentive but not overbearing. the ossobuco was magnificent as were the salads. fresh fish in tucson is always a challenge. the sea bass was good for tucson. we took some carrot cake home and it was wonderful. very positive experience.

terrible. i've eaten there a few times and it amazes me how awful they are. the service is slow, spotty, and unprofessional. the food is greasy, bland, and near unedible. their desserts are so bad, i went to a gas station afterwards so that a hostess snack cake could take the taste of them out of my mouth. their wine tastes like vinegar, (and they never carded me even though i'm just barely legal age to drink). the place is very small, cramp, and uncomfortable. they act like they are so great too. worst italian food i've ever had.

over-polished hole in the wall. it's like a diner that thinks its a fine dining place. prepare for meals at the level of re-heated frozen dinner, terrible deserts, and a wine selection just a tad above the booze shelf at your local circle k. service was disorganized and slow.