brasserie saint james


bellevue
2 yıl önce
reno
my husband and i had a great time! food was good...beer was great!
0
bri
3
7 yıl önce
reno
the food wasn't great. i got the burger and it was extremely salty. people have told me the food used to be good but not so much anymore. the beer was good however. i would go back for beer but probably not food.
0
munoz65
2
10 yıl önce
reno
bad business practices. you have to call it the way you experience it. we wanted to have my daughter"s college graduation dinner at the bsj, and at first we were told they could put us in the game room and perhaps there would be a few other diners as well. that was ok with us. secondly, we had to put down a $105 deposit, refundable deposit if we showed up. that was ok too. this was not one but 2 people we had talked too. on sat., apr 5, we made it a point to go have brunch at the bsj and give them our deposit. they had been informed that we would be there. when we arrived and were seated, i talked to the hostess who said we could talk to someone after we ate. we ate settled our bill and ask to talk to the person in charge of making the room arrangements. the hostess went off to find her and returned in about 5 mine to tell us that she was busy serving and could not talk to us today.we left our number and on sunday we get a call that they cannot let us have the room unless we guarantee a bill of $1,500 or more. we were told the owner makes these decisions and they had other parties waiting if we would not agree to the conditions that were stated. i simply told them that is not the way you run a business, based on greed and not being consumer friendly. after my advice and 2 cents lecturing on bad business practices and how they had reneged on our verbal agreement, i simply stated very calmly and friendly that if that was their policy of not having a policy per se, my message to them is i am not relinquishing what was promised to me, but it was their business and they can run it as they wished. never going back, never referring anyone to bsj.
the food was cold, nothing worse than cold potatoes with a sauce. my wife had the chicken and waffle. chicken was cooked to perfection, however, the waffle was nothing extraordinary, just a mediocre waffle anyone can make.
0
jdizzle
5
10 yıl önce
reno
not a fan of the beer. i have heard some say they like it, but i'm particular. the food though, is quite amazing. i'm a huge fan. the mac n cheese is quite possibly the best i've ever had.
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mr
5
10 yıl önce
reno
great gastropub!. the food and the beer at this place is one of the few spots on the west coqast that get the gastropub mix - hearty, but sophisticated food; local appropriate beers, clubby atmsophere - spot on! they are new-ish brewers, but the selection is good and clearly they do not intend to rest on the laurels they have already won.
0
christine
5
11 yıl önce
reno
we have eaten here 5 times now & have had a great experience each time. the beer is great food is exceptional especially for reno. i would highly recommend if you are looking for something new & off the beaten path of chain restaurants.
0
trudie
2
11 yıl önce
reno
this is a restaurant with steak tartare on the menu. problem is, it's not steak & it's not tartare.
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mt
5
11 yıl önce
reno
great, great, great food, beer and dining experience! food was outstanding, some of the best we have ever had and service was good. we are only in reno for a few days and already plan on going back!
0
dissapointed
2
11 yıl önce
reno
worst dining experience ever!. i really wanted to like this place, but found it to be the single worst dining experience i have ever had. my colleagues and i regularly go out for happy hour together and we try to visit different local places to support restaurants that are helping to revitalize reno. after about an hour and a half, we enjoyed the food enough (their fries are good) to decide to stay on for dinner.

some of us began ordering entrees while others were trying to decide what to order, and to my amazement, the waitstaff began telling us that we had been using the tables too long and that they had other people who wanted the seating. i asked, incredulous, if they were kicking us out. i expected them to say, no, of course not, but instead all they did was lecture us on how long we had been there and how inconsiderate we were being to other customers who were waiting. we settled on consolidating our two tables to one, which we did to be agreeable in spite of the staff’s arrogant posturing.

all this happened while we were ordering hundreds of dollars of food and drink and trying to support them! unbelievable. of course we stayed to finish our food and pay the bill, and as we were finishing the last of our drinks, a big bearded staff member really did tell us to leave, giving us another lecture on how we were being rude to make their other customers wait.

look at the other reviews here and you'll see that the service at this place is a big problem. maybe it's because this is a trendy locale for the moment, and they are feeling self-important and smug. they need a change in management to see the ridiculousness of their staff's rude, self-serving attitudes. i definitely won't be back.
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