very disappointed. we were sat under a ceiling fan creating a huge draft, that the waitress said everyone complains about (then why put us there?) but no biggie. coffee was bitter but we didn’t make an issue. although waitress was nice (we thanked her often), the staff seemed more concerned with cleaning up to get out on saturday night than attending to guests, to the point we had to go ask for a second cup of coffee. during the excessive wait for our food another waitress tried to relieve us of our ketchup and mustard before we even got our food...talk about feeling like you’re in the way! got the onion rings and we loved them and complimented waitress on them. entrees were another story. both fried chicken and burger were over cooked and so dry they were inedible. only one piece of chicken had any meat. burger was on grill so long cheese liquified and ran off the patty onto grill and patties were dry and hard. told waitress who said she’d send someone over. after ten minutes this guy stomps up to our table looking like he just finished mowing his yard. he started off with attitude asking if there was a problem. because he failed to introduce himself in addition to looking dirty and sloppy i asked “who are you?” he snapped im the owner. ok so i begin to explain about the food, and mid sentence he declares “we’re done here “ and takes our plates literally yanking out of my lady’s hand, telling us “you’re free to go “. so dumbfounded we leave. we are not bums or malcontents looking for a free meal but that’s how we were treated by this slovenly,uncouth possibly intoxicated owner. felt sorry for poor waitress. we will never return.
we have been trying restaurants around town and this is absolutely the worst experience and we will be sure to pass this along to the places we work and live ankeny des moines marshalltown and melbourne, this restaurant is located in the neighborhood i have called home for 25 years no wonder i havnt heard anything about it