çok merak ederek gidip, çok büyük hayal kırıklığıyla döndüğümüz bir mekan oldu. 16 kişilik grup için, rezervasyon sırasında belirtilmeden, iki ayrı masaya dağıtıldığımızı mekana gidince öğrendik.yemeklerortalama altı, alkollü içeceklerde alkol oranı eser miktarda, servis ve personelin tutumu rezalet. söylediğimiz hiçbir şey dikkate alınmadı, en makul isteklerimize bile burun kıvırıp, saçma sapan bahanelerle açıklama yaptılar. hesap geldiğinde ise 2 kadeh blusha 2 şişe yazıp, sonradan düzelttiklerini söyleyip 3 farklı hesapla masaya geri döndüler. erken kalkıp ödeme yapan arkadaşlarımızdan kuver almalarına rağmen, en son hesabın toplamının yüzdesi kadar kuveri tekrar bizden aldılar. verdiğimiz paraya değil, gördüğümüz muameleye üzülüyoruz. sonuç olarak kalitesizlikte çığır açmış mekan.
we went there in hope of good quality and service but came back home with a huge frustration and utter disappointment in hand. we made a reservation for 16 people in advance but as we arrived, we realized that they splited our group into two tables without noticing us during reservation. they never bothered to rearrange some tables so that our group could sit together. we were there for farewell dinner, so it was important that our entire group was seated together. the stuff never checked on us the whole time and we waited so long to get served when we ordered something. it takes considerable time to get even menu-card. the requests are never taken seriously by staff here, they refuse you all time, even if you ask for a normal and plausible request. in return, they make silliest and most incomprehensible explanations for their actions. basically staff were unable to do as asked. they literally need some marketing and service lessons.
the food was mediocre and we didn’t find it tasty at all. the coctails were watery and insipid with less alcohol content than they are supposed to be.
when the bill arrived, we realized that they randomly charged us for two bottles of wine instead of two glasses of blush we had. the waiter took back the receipt to correct the mistake and brought three versions of the bill in hand and was not sure of the correct version.
saving the best till last: a 10% surcharge of the final total was added to the final bill. we had friends, who left earlier than rest of us, so they went up and paid for their meals/drinks before us. they messed up the final bill and even were not able to deduct already-paid drinks/meals off the final bill. eventually, they did end up with deficit of app. 200 tl. we thought that they forgot to charge early-leavers for service fee and covered the deficit. afterwards we learned that they charged them as well. !!!
overall: this restaurant could possibly go down in history as one of the worst experience i've ever had. never will return. i would advise others to stay away.
they totally screwed up a good night.