168 sushi asian buffet. bar

food is just ok, service is poor. we just returned home from lunch at 168 sushi... today is a holiday, so apparently the lunch price increases, although it isn't documented anywhere. it says there's a price increase for dinner, but not lunch.

soft drinks are also charged, although the ipad order software says it's free. this doesn't sit well with me... i would have still ordered a drink if they told me it was a dollar, but charging me after saying it's free annoys me.

the food itself was just ok. i really the crab (polluk), but theirs is very watery, almost like they didn't drain it before making the dishes, which makes it not very nice. the rolls are the same way... i didn't love them! their crispy-spicy rolls haven't got any spicy on them, and are so dry to eat that you need a bucket of something to dip or drink with them to make them palatable. most everything else was overly sweet.

i ordered the general tso's chicken (which is supposed to be spicy), but it was just sickeningly sweet... there was no spice to it whatsoever.

the service was something else... it was busy, granted, but wow... we ordered our drinks, and our server placed our order, and we never saw her again. the section chief was the only one serving our table, although she was serving the table to the left (with the japanese couple), and the table to the right (with the 2 children), she completely ignored us.

the kitchen lost part of our order, even though it was electronically transmitted, somehow we had to ask for the order to be completed, and waited over 20 minutes without any food on the table for them to get it.

we finally got to desert, and ordered ice-cream and fried bananas... we got the ice cream, and it was mostly melted by the time that bananas came, almost 15 minutes later, and after asking for them twice.

the worst part of the whole process was at the checkout, i was asked how it was, and i was polite but honest with the issues. i told her that the section chief was good, but everyone else dropped the ball. i explained about the missing and late dishes, and she blamed me for not ordering correctly... what's up with that.. the order is checked by the wait staff before transmitting it, so if there's a problem, they should have told me... but the cashier says it's my fault.

the cashier argued with me that it was the one guy who did help us that was at fault for the delays, and lack of service during the meal. i explained with diminishing patience that it wasn't, and perhaps she should listen to the customer... she said that i didn't know what i was talking about.

i finally asked for my receipt and just left since what i had to say was falling on deaf ears. we won't be returning any time soon!

so-so. let's cut to the chase, here's what i liked about it:
1) fast service! exceptionally fast!
2) rolls don't have much rice, unlike other ayce places.
3) tempura shrimp's really good!
4) sashimi is okay - fresh on the day that we went
5) not too expensive!


here's what i didn't like:
1) i wouldn't recommend any of the rolls with deep friend items (such as shrimp or tempura). it comes cold and is just nasty!
2) i think they overused their panko ... in some rolls there's so much of it that it's like eating sawdust.
3) tempura items (other than shrimp) were a bit too greasy.

horrible service ,so so sushi. this is a relative new sushi place in london and the service stinks,
the staff have absolutely no idea what proper customer service is ,
i waited 30 minutes for my first entree to arrive , on a sunday evening and the pace was half filled ,the staff's response ,"its almost ready"
the food is ok , nothing exceptional,there are far better sushi places on hyde park ,just two minutes away, come to think about it you are better off driving up oxford to the superstore and buying sushi there ,it probably taste the same.

terrible food and not clean. my spouse and i went here today and it was disgusting. the sushi rolls were terrible. my husband was sick at the thought of having to finish the rolls with fish in them --- he had to pull out the fish portion because it was all mushy and gross. the rolls are terribly made and fall apart as soon as you pick them up with the chopsticks.
also, the idea of sharing an ipad with other diners that does not get wiped clean is very unsanitary. in addition, whenever you order a refill they insist on reusing your dirty glass...so i can only imagine how dirty the pop refill station is with the dirty cups and straws touching the machine....very waiters also pick up dirty cups by putting their hands in the dirty glass....come on that is not sanitary....
we could not wait to leave this place....it leaves a lot to be desired, and above noted comments about having no clean napkins provided is true!

best all-you-can-eat experience. when looking for an ayce sushi place in london, i'd recommend 168... the service is pretty good compared to other options in london, and the sushi is very fresh! the atmosphere with the ipads and the dancefloor can be a bit much, compared to the authentic experience at competitors, but at the end of the day it's worth the trade off for better sushi!

jersey shore sushi spot. i felt like i was eating sushi at midnight on a friday on the barking frog dance floor. we were seated beside the partition for the server station and those servers like to create their favourite lebron slams with the dirty plates. a plate thrown into a bin with tom brady velocity every 14 seconds 8 feet away makes for an awful meal and i'm not going back. i hope they go the way of the dodo bird.

great variety of food. tastes really good. i love the ipad. i love the grilled eggplant. good service and great sushi

best sushi ever. my family recently went to 168 asian buffet.
absolutely loved it, it's the best sushi ever other than nobu in san diego. 168 sushi is the coolest place ever, it's like a scene out of a video game.
cool lights, awesome cups... it was just overall awesome. i've always thought it'd be sick if you could order off an ipad and they just bring it to you, here it actually happens:)! it was so cool, i deffinetly recomend brining your kids, they'd love it (be sure to mention you order on an ipad). even if they wont like real authentic sushi, there's a huge range on the menu from pizza, to chicken, to fresh fish in great sushi. i also had rose tea. amaizing you'll love it, it has a real rose in it!!!! for all my reasons i deffinetly reccomend going there. everything's good.

the service is excellent and the ipad ordering system is neat; however, the food is mediocre at best which is a shame. expensive ayce. there's better options out there. would not return.

awful service. i was making plans with 8 friends to go to ayce sushi. i had never tried 168 so i thought i would try to give it a chance but i quickly changed my mind. i called in advance to make a reservation for 8 people considering that it is quite difficult to walk in and find seating for a large group without a reservation.

once i called, the receptionist quickly told me (quite rudely) that reservations were not possible as it was the weekend. i politely asked that if we were to arrive at 7:30, approximately how long would it take to make seating for 8 people. the receptionist rudely replied that the wait would be at least an hour. she then suggested that they have many customers and if i did not like this system, i should not come. i informed the receptionist that i would indeed be taking my business elsewhere and that it is unwise to upset customers because if her attitude continues, the busy restaurant will soon find itself quite empty.

i had never been spoken to so rudely in my life. if the quality of sushi matches the personality of the receptionist, i’m certain every patron would leave with food poisoning.

great place! service is very fast even when it is busy. sushi is fresh, and there is great variety in the lunch and dinner menu. worth checking out!

great service with a smile! slammed with long weekend traffic and there wasn't a bad mood in sight. greeter was honest which we appreciated. food came hot and fast considering it was busy from the start. we'd come here again.

"amazing food, terrible service"
1. walked in about 4 people walked past us and there was no host we had to flag her down to be seated
2. she wasn't polite , she just gave us our ipad and walked away
3. we did not receive everything we ordered
4. the food kept coming but no plates were being taken and a waitress nearly pushed our plates off the table multiple times we had to stack them in a corner before someone grabbed them.
5. no debit only credit ! ...
6. did not hear a, thank you , come again, i hope your enjoying your food, is everything okay, or would you like more then one napkin for 4 people.

on the other hand
1. the food was amazing ( but the sushi was jus blah) the noodles and everything else including dessert was great
2. it was absolutely fresh
3 . ipad ordering system was easy
and had pictures so you know what your eating
4. great price
this was my first time here , i love sushi and and have been to a few places in london this would be one of my favourites if the service was better there was absolutely no communication at all. the food was good so i'd go back but not for the atmosphere.
if you haven't been here i'd give it a try because the food it worth the price * try the banana dessert !!!

worst sushi in london. do not go here. absolutely horrible service and food. food is bland, fish tastes extremely fishy, and this includes their mackerel, salmon, eel etc. they couldn't even get the rice right! (rice falls apart whenever you pick up the sushi and is also warm).

when the server finally came around and asked if everything was okay and i told her it wasn't, she simply nodded and walked away.

after telling the manager i was unable to eat any more of the sushi, all he did was tell me that the food was fresh and continued to hide from me and avoid making eye contact.

i wouldn't go here again even if they paid me to eat their food. if you want good sushi, go to a smaller place where they actually care about your dishes and you're not just some numbered customer.

this was the best sushi i ever had. they were fast and friendly in trying to sit my large group without a reservation and the sushi was incredible. i have never had such large amount of fish in my rolls and the shashimi tasted so fresh! when the shashimi came it was organized into a heart shape. they use ipads to place orders and the sushi comes quick. servers were really nice and we did not feel rushed.
a little pricey but definitely worth it.